Case Study | BCIMS

Bihar COVID Information Management System for statewide traveler and quarantine monitoring.

Managix developed BCIMS for the Disaster Management Department, Government of Bihar, to support one of the largest pandemic response operations in the state: traveler registration, quarantine monitoring, field verification, complaint management, geotagged reports and real-time decision dashboards.

Build a GovTech Platform Back to Portfolio

ClientDisaster Management Department, Government of Bihar

CategoryGovTech and Pandemic Response

PlatformsBCIMS, Chakshu and Garuda

CapabilityGIS, Geotagging and Analytics

UsersState, District and Field Teams

DeploymentCloud and Bihar SDC

BCIMS Chakshu and Garuda system flow diagram — System flow connecting BCIMS traveler data, Chakshu mobile monitoring and Garuda analytics.

Garuda dashboard showing traveler monitoring analytics — Garuda dashboard showing monitoring analytics, field verification metrics and operational status.

BCIMS dashboard showing traveler registration and quarantine data — BCIMS dashboard showing traveler registration, quarantine, travel category and symptom data.

Geotagged BCIMS monitoring report with map verification — Geotagged monitoring report connecting field verification records with map-based location evidence.

BCIMS Chakshu and Garuda working process diagram — Operational workflow from traveler input to Chakshu field monitoring, reports and Garuda dashboards.

Problem

Bihar needed one system to manage a fast-moving public health operation.

The state had to track travelers returning from different locations, monitor home and institutional quarantine, capture symptoms, coordinate field verification, manage complaints and give district and state officials reliable information for policy decisions.

Solution

Managix built an integrated BCIMS, Chakshu and Garuda ecosystem.

We delivered a connected platform with district data-entry workflows, mobile field monitoring, geotagging, dashboards, complaint management, reporting, analytics and role-based access for teams working from field level to state command level.

BCIMS Core Platform

Structured data capture for every traveler record.

BCIMS recorded name, age, mobile number, district, block, panchayat, travel origin, travel date, traveler category, symptom status, quarantine status and monitoring history so operations teams could work from a single source of truth.

Chakshu Mobile App

Field verification with geotagged monitoring evidence.

Chakshu enabled field workers to visit assigned travelers, verify whether they were at home, record symptoms, update quarantine status, capture location evidence and send reports back to district and state dashboards in real time.

Garuda Analytics

Operational intelligence for district and state leadership.

Garuda turned monitoring data into dashboards for compliance, symptoms, field activity, exceptions, district performance and geotagged reports, giving decision makers a faster view of what was happening on the ground.

Complaint Management

Public requests and escalations organized in one workflow.

The complaint system supported records from RC Bihar, LC Bihar, CM Office Bihar, DMD Bihar and district control rooms, helping officials respond to migrant, quarantine and public-assistance requests with better traceability.

Technology Stack

Built on proven web, mobile and data infrastructure.

The solution used PHP CodeIgniter, AngularJS, Bootstrap, JavaScript, jQuery, REST APIs, JSON, MySQL, MariaDB, Ubuntu Linux, SSL, cloud servers and Bihar State Data Center application and database servers.

Delivery Method

Agile delivery with controlled releases and issue tracking.

The project was managed through agile development practices, Mantis issue tracking and Bitbucket repositories with development, staging and production branches to support fast delivery during a high-pressure public-health environment.

System Capabilities

A statewide pandemic-response platform with field intelligence.

Traveler registration Home quarantine tracking Camp quarantine tracking Symptom monitoring Geotagged field visits District dashboards State-level analytics Complaint management Role-based access REST API data exchange Daily monitoring reports Map-based verification

Data Entry

Traveler information is entered in BCIMS at district level with identity, location, travel and health-status details.

Assignment

Travelers are assigned to field workers at district, block and panchayat level for daily monitoring and verification.

Field Monitoring

Chakshu is used to check presence, record symptoms, capture geotagged evidence and update quarantine status.

Analytics

BCIMS and Garuda dashboards provide reports for district teams, DMD leadership and state-level decision support.

Outcome

A mission-critical GovTech platform for statewide COVID response.

BCIMS helped the Government of Bihar digitally monitor returning travelers, strengthen quarantine compliance, coordinate field teams, generate district and state reports, respond to public requests and make data-driven decisions during an urgent public-health crisis.

Download Garuda and BCIMS Deck Discuss a Similar Platform